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Trip Advisor Award Winner
This is Cozumel is proud to have been a consistent winner of the Trip Advisor Certificate of Excellence.
We have been awarded the prize for the quality, quantity and recency of reviews from travelers, and having an average rating higher than 4 out of 5.
No Port, No Pay
If you are on a cruise and your ship changes route or gets cancelled and doesn't stop in Cozumel, we will refund you in full.
We know the island, our service providers and products inside-out. If you contact us for help you will get through to someone who knows Cozumel like the back of their hand, not someone in a distant call center who has never been here.
We Guarantee the Lowest Price
If you book with us and then find the same product cheaper, let us know at least 48 hours before the service date and we'll refund the difference plus 10% of the difference.
After checking it is an identical product available for the same time and date, we make the refund within 10 working days.